Coe Vintners order delivery schedule changes for the London 2012 Games

This week we switched to a temporary delivery schedule which will operate during the Olympic and Paralympic Games.

The main points

Order cut off for delivery the next day will be 12 noon for the entire 7 week period.

Areas around the Games venues and on Olympic Routes are restricted to night deliveries only (Mon-Fri Midnight-0600)*

Night Orders must be pre-paid or on a pre-approved Coe’s credit account.

Full details

Order cut off and dates affected
For all our customers, order cut off will be 12 noon during the whole seven week period of the Games.

Deliveries to customers within the ORN & PRN (Olympic & Paralympic Route Networks) will be made at night only. We will not deliver during the day on these routes.

Night deliveries will start for orders placed by 12 noon on Monday 23rd July and finish Friday 10th August. Night deliveries resume for the Paralympics on Tuesday 28th August to Thursday 6th September.

Areas affected
The following postcodes will receive night deliveries only:

East London E1, E2, E3, E5, E8, E9, E13, E14, E15, E16
City of London EC1, EC2, EC3, EC4
Greenwich SE10
North London N1 (Hoxton area only)
South West London SW1, SW3, SW5, SW6, SW7, SW10
Central London W1, WC1, WC2

Note: We will revert to our day delivery schedule between the games, minimising the distruption for customers  – there will be no night deliveries between the Olympics and Paralympics.

Ordering and delivery lead times
To receive a night delivery – order before 12 noon for delivery between 12 midnight, the following morning and 6am.(e.g. Order Monday morning before 12 noon for delivery Tuesday 12am – 6am)

Night deliveries ordered on a Friday (or after noon on Thursday) will be delivered on Monday 12am – 6am (not Saturday am)

Payments
We will not accept cash with order on a night delivery. Customers will either need to pre- pay by card (these may incur charges) or payment before dispatch.

Contact credit control 020 8551 4966 or accounts @ coevintners.com to arrange or extend credit terms.

Any night deliveries that made and left unchecked by arrangement, will be the sole responsibility of the outlet. Due to the very short delivery windows, we are unable to wait any length of time. We have to squeeze eight to twelve hour days into just six. It is unlikely that we can return if a customer is not present to receive orders.

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About Coe Vintners Fine Wine

Coe Vintners Fine Wine is part of the Coe Group, one of the leading wine and spirit suppliers in the UK. An independent family business established in 1930, Coe Vintners will celebrate 85 years continuous trading in 2015.
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